Hurst was able to reduce the time it took to resolve issues submitted from citizens and reduce the cost associated.
Previous inadequate methods of engaging with citizens put frustration on the process, the citizens and business.
After launching Hurst was able to visualize data that was previously unseen, driving better decisions based on data.
Municipalities that are preparing for the future have started to use technology to address issues that could only previously be faced in-person or through an out-dated ‘pen and paper’ process.
Hurst quickly realized that it would make their jobs easier, increase the speed of delivering services and improve the experiences of their customers.
with a quick 4 phased approach
what you need now
combine your services in one app
Prior to launching their advanced mobile platform, there were two methods of submitting a service request to the city. Both methods were highly inadequate, and both required a lot of resources that could have been utilized for other priorities.
You'll learn how Hurst, TX: